Archive for November 2024

Taxpayer Advocate Service – 10 Most Serious Problems Encountered by TaxpayersProblem #4: Telephone and In-Person Service (Part II) WHY THIS IS A SERIOUS PROBLEM FOR TAXPAYERS Taxpayers who need face-to-face service can make an appointment to visit Taxpayer AssistanceCenters (TACs) for free tax help to address their tax questions and receive support if they facelanguage…

Taxpayer Advocate Service – 10 Most Serious Problems Encountered by TaxpayersProblem #4: Telephone and In-Person Service (Part I) WHY THIS IS A SERIOUS PROBLEM FOR TAXPAYERSWhen taxpayers call the IRS, they expect and deserve quality service without suffering long waittimes. In 2023, telephone service was considerably better; however, it is still not providing thelevel of…

Problem #3: Transparency (Part II) What Is Transparency, and Why Does It Matter? “Transparency” is the government’s obligation to share with citizens the information they need tomake informed decisions and hold officials accountable for the conduct of the people’s business.Government accountability means that public officials have an obligation to explain theirdecisions and actions to citizens.…